Your Trusted Back-Office Partner
We handle dispatch, billing, scheduling and support so you can focus on what matters most: serving your patients.
- HIPAA-aware processes
- Works in your software
- Live in weeks
Trusted across leading NEMT networks
Working inside the platforms you already use
What We Do
Support Built Around Your Operation
Three ways we take the operational load off your team.
Why NEMTSolution?
Together for a Stronger NEMT Industry
Smarter support. Greater impact.
Deep Expertise
Teams trained specifically on NEMT and home care workflows.
Reliable & Compliant
HIPAA-aware processes protect your data and your reputation.
Built to Scale
Add coverage in weeks, not quarters, as your volume grows.
Cost Efficient
A full back office for less than a single in-house hire.
Dedicated Support
A named account lead who knows your business by name.
Industry Knowledge
We already speak broker, platform and payer fluently.
How It Works
Four Steps to a Lighter Workload
A straightforward path from first call to fully supported.
Understand Your Needs
A short discovery call to map your volume, tools and gaps.
Build Your Support Plan
We scope the roles, hours and coverage your operation needs.
Integrate With Your Workflow
Our team trains on your systems and starts inside your process.
Support & Scale
We report, refine and add capacity as your business grows.
Fast Onboarding
Live on your workflow in days.
HIPAA-Aware
Secure handling from day one.
Always Reachable
Coverage that matches your hours.
About NEMTSolution
We Work Behind the Scenes
NEMTSolution is the back-office partner for transportation and home care teams across the country. We run the desk work — dispatch, billing, scheduling and support — inside the systems you already use.
The result is a calmer operation, cleaner revenue and a team free to grow the business.
Learn More About UsTestimonials
What Our Clients Say
Results from the teams we support every day.
“Our dispatch desk went from constant firefighting to genuinely calm within a month.”
Marcus Whitfield
Operations Manager, Metro Mobility Partners (Columbus, OH)
“Billing follow-up used to slip. Now claims go out on time and nothing sits unworked.”
Danielle Ramirez
Billing Manager, Sunrise Medical Transport (Phoenix, AZ)
“They learned our platform faster than the last two hires we made in house.”
Brian Kowalski
Owner, CareRide Logistics (Milwaukee, WI)
FAQ
Questions, Answered
What exactly does NEMTSolution take off my plate?
Customer support, dispatch, billing, scheduling and general admin — the daily desk work that keeps an operation running. You keep the vehicles, drivers and client relationships.
Do you work inside our existing software?
Yes. Our team trains on whichever dispatch, billing or scheduling platform you already use, so nothing has to change on your side.
How quickly can we get started?
Most clients are live within a couple of weeks of the discovery call. Simpler scopes move faster.
Is our patient data handled securely?
We follow HIPAA-aware processes covering access control, training and secure handling. Details are documented during onboarding.
Can we start small and expand later?
That is the usual path. Teams often begin with one function such as dispatch or billing and add coverage once they see the results.
Ready to Lighten the Load?
Tell us where your team is stretched. We will show you what we can take on.